Business Architect & Operational Excellence expert

BIG-N SPRL (self-employed)

België

My mission is to help organisations of all sizes and accross industries to make their business strategy become a reality, by defining an agile transformation plan and by guiding the implementation of organisational changes, business process improvements and supporting systems & technologies. Using proven methodologies as a toolbox, I am a handson and pragmatic problem solver who likes to advise and coach at all organizational levels. Project examples : • Reorganisation of responsabilities and human resources for a public service (Public sector) • Alignment of operational improvement initiatives with business strategy (Automotive) • Definition of objectives and initiatives for the Operational & Safety Excellence program, setup and operation of the PMO (Utilities) • Documentation of the business architecture, a.o. business model, capabilities, information flows, application landscape (Utilities) • Realisation of cost reductions for the back office service centers (Banking) • Setup of a operational risk management department (Banking) • Problem solving and change management for purchasing and maintenance operations (Industry)

Team leader “Processes & Economic Models”

EANDIS

België

Main responsibilities : • Recruitment and management of the P&EM team. • Staffing and management of projects related to the transformation of processes, organization and IT systems for the evolution towards “Smart Grids”. • Contribution to the think-tank for the strategic positioning of EANDIS in the energy market

Project Manager and Senior Consultant BPM (Business Process Management)

IDS Scheer

België

• Project management, business consulting and coaching in strategy alignment, performance analysis, continuous improvement, risk- and compliance management, business-IT alignment. • Promotion of best practices such as Balanced Scorecard, SCOR, ARIS Value Engineering, Six Sigma.

Product Manager “Process-driven SAP” Belux

IDS Scheer

België

• Definition, pricing, partnership and pre-sales for the complete portfolio of products and services. • Participation to IDS Scheer’s global solutions “Process-driven SAP” and “BPM Governance

Product Manager CRM and Workflow

Steria

België

• Business Development : Set up the business plan for Steria’s CRM- and Workflow activities; select, motivate, manage and evaluate the team (4 persons); coordinate the production of tenders; manage relations with external business partners (Siebel, Selligent, Staffware, W4) and other Steria subsidiaries. • (Pre-)sales and Marketing : Define the CRM/Workflow products- and services portfolio for the Benelux region; produce marketing materials; participate in trade fairs; plan and coordinate marketing campaigns; identify and qualify leads; produce and negotiate proposals. • Project management : Staff and lead new CRM- and Workflow projects.

Business & ERP consultant

CIMAD, Bornem + BaaN Belgium

België

• Analysis of organizational weaknesses; Advice on changes in organization, processes and IT. • Project management and responsibility for the successful implementation of ERP systems

SAP R/3 Business Analyst and Developer

IDS Scheer

Duitsland

• Analysis and review of business requirements, gap analysis with standard SAP R/3 software. • Preparation of concepts and budgets for customization; development of software enhancements

Handelsingenieur

International Trade Relations

Project Management Professional

Six Sigma Black Belt

Lean Green & Black Belt

ADKAR