- Positive, flexible with a commitment to high quality in my work. Passionate about driving constructive change and spearheading new initiatives. - 13 years experience with OCNCC products (Oracle Communications Network Charging & Control applications) and 2 years experience with OCBRM products (Oracle Communications Billing and Revenue Management) - Substantial International experience, having worked with major Telecom Operators across various diverse cultural environments in more than 20 countries on 6 continents. - Strong team working ethos, including training and mentoring colleagues and an ongoing commitment to internal process improvement. - Member of the Oracle Global Business Unit (GBU) Delivery Advisory Board (DAB) - Support Service Award 2014, and Spot Award in 2013, Nominee for Best Collaborative Effort in 2015