Performance Management & Efficiency Specialist

Business & Consulting

Skills

Description

Our client is a prominent European transmission system operator (Energy Sector) ensuring the reliability and sustainability of the electricity supply in Belgium. Side-by-side with other Contingent Workers and the company’s staff, you will play a part in building a sustainable, green, and reliable energy infrastructure that stimulates economic growth and reduces our ecological footprint. The Controlling department has the ambition to lead a transformation program in order to improve internal processes and reach operational excellence. This vision includes extending the current financial scope of controlling to a business controlling role, including monitoring and optimization of operational activities. A roadmap has been defined following two axes: 1. Operational excellence: • Consolidate knowledge inside the department via development of trainings and documentation of procedures • Automate controlling tasks • Improve reporting • Develop new communication channels with the business 2. New activities: • Set up of a performance management system • Development of a resource allocation concept • Implement an efficiency program • Digitalize activities In collaboration with the Project manager and data governance, you’ll foster the department’s transformation with leading and contributing to the above-mentioned initiatives. In a first stage, you will focus on performance management and efficiency. Your tasks will include (and won’t be limited to): • Elaborate communication documents explaining the concept of performance management, based on international best practices and experience. • Help to identify business objectives at strategic, tactic and operational level during interactions with the business (interviews with management, workshops, …) • Identify indicators cascade from C-level strategy to operational level of business teams • Conduct workshop with different teams (senior to operational management) to understand process, capture issues, propose measurement indicators, and link them to improvement measures. • With your data team (two people): o Perform process and data analysis in order to identify key metrics, eventual bottlenecks and inefficiencies. o Manage the development of dashboards and reporting. • Identify possible efficiencies and cost savings. • Transform opportunities into concrete efficiencies and support their implementation in the business. • Monitor impact on the business indicators and costs. Profile requirements: • Medior project management experience (3 to 5 years) – references required • Experience in performance management and process improvement (lean, Six Sigma,…) • Be able to conduct workshops with senior management level • Be familiar with influencing and convincing techniques • Knowledge of the TSO business is an asset • Master at least one of the national languages (FR/NL) and be fluent in English.